Privacy Policy
Last Updated: September 2026
This Privacy Policy explains how Rainbow Rocket Kids, a trading name of Lazy Duck Studios Ltd ("we", "us", or "our"), collects, uses and protects your personal information when you visit www.rainbowrocketkids.com, make a purchase, create an account or contact us.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
Who We Are
The Colour Social is a trading brand of Lazy Duck Studios Ltd.
Company Number: 11509929
Registered Office:
5 Broadlands Avenue
Hockley
Essex
SS5 5EN
United Kingdom
The Colour Social is a trading brand of Lazy Duck Studios Ltd (“we”, “us” or “our”). This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, book a Colour Social event, purchase a product, contact us or otherwise interact with us.
For the purposes of UK data protection law, Lazy Duck Studios Ltd is the controller of the personal information described in this policy, except where another organisation acts as an independent controller.
1. Information We Collect
Depending on how you interact with us, we may collect information including:
- Your name
- Email address
- Telephone number, where provided
- Billing information
- Order and booking information
- Details of events or products you have purchased
- Communications you send to us
- Marketing preferences
- Feedback or survey responses
- Technical information about how you use our website, such as device, browser and website activity
- Cookie and similar technology information
- Photographs or video from events where applicable and where an appropriate basis for their use exists
Payment information is processed through the payment services available through our website. We do not necessarily receive or store your complete payment card details ourselves.
2. How We Collect Your Information
We may collect personal information when you:
- Visit or use our website
- Book a Colour Social event
- Purchase a product
- Complete our checkout
- Join our mailing list
- Contact us
- Complete a feedback form or survey
- Attend one of our events
- Interact with our marketing or social media
- Accept or manage cookies and similar technologies
Some technical information may be collected automatically when you use our website.
3. How We Use Your Information
We may use your personal information to:
Manage bookings and purchases
To process payments, confirm bookings, maintain attendee information, fulfil orders and provide information about the event or product you have purchased.
Communicate with you
To respond to enquiries and send important information relating to your booking, such as changes to an event.
Provide our events and services
To organise and administer Colour Social events and provide an enjoyable and appropriately managed experience.
Improve The Colour Social
To understand how customers use our website and services, analyse feedback and improve our events, products and customer experience.
Marketing
Where permitted, to send information about new Colour Social events, locations, products and other relevant updates. You can unsubscribe from marketing emails at any time.
Protect our business and customers
To prevent fraud, maintain website security, resolve disputes and establish, exercise or defend legal claims.
Meet legal obligations
To maintain appropriate financial and business records and comply with applicable laws.
4. Our Lawful Bases
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract — where processing is necessary to provide an event booking or product you have purchased.
Legal obligation — where we need to process information to comply with the law.
Legitimate interests — where processing is reasonably necessary for operating and improving our business, provided those interests are not overridden by your rights and interests.
Consent — where we ask for your permission, for example for certain marketing, cookies or promotional uses of photographs where consent is the appropriate basis.
You may withdraw consent at any time where our processing relies on consent. Withdrawal does not affect processing that took place before consent was withdrawn.
5. Event Communications and Marketing
If you book a Colour Social event, we may contact you with information necessary to manage your booking. This can include confirmation emails and important information about changes, cancellations or arrangements for the event.
These service communications are separate from marketing communications.
Where consent or another lawful basis is required for electronic marketing, we will send marketing in accordance with applicable law.
You can unsubscribe from marketing emails using the unsubscribe link included in our marketing messages.
Unsubscribing from marketing will not prevent us from sending necessary communications about an event or purchase you have already made.
6. Shopify and Our Website
Our online store and booking website is hosted using Shopify.
Shopify processes certain personal information to provide the ecommerce, checkout and related services that allow us to operate our website and accept bookings and purchases.
Shopify may process information in accordance with its own privacy documentation and applicable data protection responsibilities.
We may also use other service providers to help us operate the website, process payments, communicate with customers, analyse website usage and provide our services.
7. Sharing Personal Information
We do not sell your personal information.
We may share personal information where reasonably necessary with organisations that help us provide our services, such as:
- Our ecommerce and website provider
- Payment processors
- Email and communication providers
- Website hosting and technology providers
- Analytics providers
- Professional advisers such as accountants or legal advisers
- Event venues or service providers where information is genuinely necessary for providing or managing an event
- Government, regulatory or law-enforcement authorities where legally required
We only share information where there is an appropriate reason to do so.
8. Cookies
Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, support marketing.
Some cookies are necessary for the website to function. Other cookies may require your consent.
Where required, you can manage your cookie preferences through the cookie controls available on our website.
More information may also be provided in our Cookie Policy or cookie settings.
9. Photographs and Video at Events
We may occasionally take photographs or video at Colour Social events.
Where we intend to use identifiable images of attendees for promotional purposes, such as our website, advertising or social media, we will ensure that we have an appropriate lawful basis and, where appropriate, ask for permission.
If you do not wish to appear in promotional photography or video at an event, please let the host know.
We will not deliberately use an identifiable image of you for promotional purposes where we have told you that your consent will be sought and you have declined or withdrawn that consent.
10. Children's Information
The Colour Social's standard adult events are intended for adults.
We do not knowingly use our standard adult booking service to collect personal information directly from children.
If we introduce family, parent-and-child or children's events in the future, we will review the appropriate privacy and safeguarding arrangements for those activities.
11. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, tax and reporting requirements.
Different categories of information may therefore be retained for different periods.
When information is no longer required, we will delete it or anonymise it where appropriate.
12. International Transfers
Some of the technology providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate protections required by applicable data protection law are in place.
Our service providers may also implement their own legally recognised safeguards for international transfers.
13. Security
We take reasonable organisational and technical measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or misuse.
However, no internet-based system can be guaranteed to be completely secure.
14. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
- Request access to your personal information
- Ask us to correct inaccurate or incomplete information
- Ask us to erase certain personal information
- Ask us to restrict certain processing
- Object to certain processing
- Request transfer of certain information
- Withdraw consent where processing is based on consent
These rights are subject to certain legal conditions and exemptions.
If you would like to exercise a data protection right, please contact us using the details below.
We may need to verify your identity before responding to a request.
15. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can try to resolve them.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
16. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of independent third parties. We recommend reviewing their privacy information when visiting their websites or using their services.
17. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our services, technology or legal obligations.
The current version will be made available on our website, together with the date it was last updated.
18. Contact Us
For questions about this Privacy Policy, how we use your personal information or your data protection rights, please contact us: